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Privacy Policy for Titus City Wheels
Welcome to Titus City Wheels! We value your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, and share information when you use our website, mobile application, and related services (collectively, the "Services").
By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this policy, please do not use our Services.
1. Information We Collect
We collect various types of information, including:
a. Information You Provide to Us:
* Account Information: When you create an account, you provide us with your name, email address, phone number, and password.
* Profile Information: You may choose to add additional information to your profile, such as a profile picture, physical address, and payment information (e.g., credit card number, billing address).
* Ride and Booking Information: When you book a ride, we collect information about your pickup and drop-off locations, the date and time of your ride, and any special instructions.
* E-commerce Information: When you make a purchase through our platform, we collect information necessary to process your order, including your shipping address, payment details, and purchase history.
* Communications: When you communicate with us (e.g., customer support, feedback), we collect the information you provide in your communications.
* User Content: Any information you post or submit through our Services, such as reviews or comments.
* Mobile Text/SMS: When you opt-in to receive text messages, we collect your phone number and any information you provide in response to those messages.
b. Information We Collect Automatically:
* Location Information: We collect your precise location data when you use our ride-booking service. This is necessary for matching you with a driver and for providing accurate real-time tracking. You can disable location services through your device settings, but this may limit your ability to use certain features.
* Usage Information: We collect information about how you interact with our Services, such as the pages you view, the features you use, the time and duration of your visits, and the links you click.
* Device Information: We collect information about the device you use to access our Services, including the device model, operating system, unique device identifiers, and mobile network information.
* Log Data: Our servers automatically record information ("Log Data") created by your use of the Services. This may include your IP address, browser type, referring URLs, and other information about your use of the Services.
* Cookies and Other Tracking Technologies: We use cookies and similar technologies to collect information, enhance your user experience, and analyze our traffic. You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
We use the information we collect for the following purposes:
* To Provide and Improve Our Services: To operate, maintain, and enhance our Services, including processing your ride bookings, managing e-commerce transactions, and personalizing your experience.
* To Process Payments: To process your payment for rides and products purchased through our platform.
* To Communicate with You: To send you confirmations, updates, receipts, customer service messages, and promotional communications. You can opt-out of promotional emails and text messages at any time.
* To Enhance Safety and Security: To verify user identities, prevent fraud, and ensure the safety of our users and drivers.
* For Analytics and Research: To understand how our users interact with our Services, to improve our features, and to develop new products and services.
* To Comply with Legal Obligations: To comply with legal requirements, respond to lawful requests and legal processes, and enforce our terms of service.
* For Marketing and Advertising: To show you relevant advertisements and promotions based on your interests and usage patterns.
3. How We Share Your Information
We may share your information in the following circumstances:
* With Our Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as payment processors, cloud hosting providers, and marketing partners.
* With Drivers and Other Users: If you are a passenger, we share your name, pickup/drop-off locations, and other relevant ride details with the driver. If you are a driver, we share your name, vehicle information, and location with passengers.
* Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
* For Legal Reasons: We may disclose your information to government or law enforcement officials if required by law or in a good faith belief that such action is necessary to comply with legal processes, protect our rights or property, or prevent illegal activity.
* With Your Consent: We may share your information with third parties with your explicit consent.
4. Your Choices and Rights
You have certain rights regarding your personal information:
* Access and Correction: You can review and update your account information by logging into your account.
* Opt-Out of Marketing: You can opt-out of receiving promotional emails and text messages by following the unsubscribe instructions in the communications you receive.
* Location Information: You can disable location services through your device settings, but this may affect your ability to use certain features of our Services.
* Cookies: You can manage your cookie preferences through your browser settings.
5. Data Security
We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.
6. Children's Privacy
Our Services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete that information.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website or through other means. Your continued use of the Services after the changes become effective constitutes your acceptance of the updated policy.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Titus City Wheels
Email: info@tituscitywheels.com
Facebook: Titus City Wheels
Instagram: Titus_city_wheels